Igro Pazl

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at Igro Pazl.

At Igro Pazl, we understand that trust forms the foundation of every meaningful business relationship. This privacy policy explains our practices around collecting, using, and protecting your personal information when you work with us for fresh and dried flower compositions. We've written this in plain language because we believe you deserve to understand exactly how your information is handled.

Information We Collect

When you contact us about our floral services, we collect information that helps us serve you better. This includes your name, contact details, delivery addresses, and preferences for your flower arrangements. We also keep records of our conversations to ensure we understand your specific needs correctly.

  • Contact information including name, phone number, and email address
  • Delivery addresses and special delivery instructions
  • Flower preferences, color choices, and arrangement specifications
  • Order history and payment information for service completion
  • Communication records to maintain service quality and consistency

How We Use Your Information

Your information helps us create beautiful flower arrangements that match your vision. We use it to coordinate deliveries, remember your preferences for future orders, and keep you informed about your arrangements' progress. Sometimes we might reach out with seasonal flower availability that aligns with your past preferences.

Service Delivery

Creating and delivering your custom flower arrangements according to your specifications and timeline.

Communication

Keeping you updated on your order status and coordinating delivery details with you.

Information Sharing and Protection

We don't sell or rent your personal information to anyone. Your details stay with us unless we need to share specific information with our trusted delivery partners to complete your order. Even then, we only share what's necessary for successful delivery.

Our Protection Measures

We store your information securely and limit access to team members who need it to serve you. Our computer systems use standard security measures, and we regularly review our practices to keep your data safe. Physical records are kept in locked storage, and digital information is protected with appropriate security protocols.

Your Rights and Choices

You have control over your personal information. You can ask us what information we have about you, request corrections to any details that aren't accurate, or ask us to remove your information from our records entirely. Under Azerbaijan privacy regulations, you also have the right to know how long we keep your information.

  • Request a copy of the personal information we have about you
  • Ask us to correct any inaccurate information in our records
  • Request deletion of your personal information from our systems
  • Opt out of future marketing communications while maintaining service communications
  • Understand how long we retain your information and why

Data Retention and Cookies

We keep your order information for three years to help with any questions about past arrangements and to understand your preferences for future orders. After that time, we securely delete personal details while keeping anonymized records for business planning purposes.

Our website uses basic cookies to remember your preferences and make your browsing experience smoother. These don't track you across other websites – they just help our site work better for you. You can disable cookies in your browser settings, though some site features might not work as well.

Updates to This Policy

We review this privacy policy regularly and update it when our practices change or when regulations require it. When we make significant changes, we'll let our active clients know through email or by posting a notice on our website. The current version always reflects our actual practices.

This privacy policy was last updated in January 2025 and complies with current Azerbaijan privacy regulations.

Questions About Your Privacy

We're always happy to discuss how we handle your information. If you have questions about this policy or want to exercise any of your privacy rights, just reach out to us directly.

Email: support@igropazl.it.com

Phone: +994555033075

Address: Z.Əliyeva küçəsi, Lankaran 4200, Azerbaijan